Guest room, 1 King, Tianhe Stadium view - Room plan

Club lounge access, 1 Bedroom Suite, 1 King - View

Guest room, 1 King, Partial City view - Room plan

Zhujiang New Town - 1.41 km from property

Guangzhou Library - 1.83 km from property

Guangzhou Opera House - 1.92 km from property

Guangdong Museum of Art - 3.21 km from property

Larger Guest room, 1 King, City view - Room plan

Larger Guest room, 1 King, City view - Bed

Guest room, 1 King, Tianhe Stadium view - Guestroom

Club lounge access, 1 Bedroom Presidential Suite, 1 King - Bed

Club lounge access, 1 Bedroom Larger Apartment, 1 King - Room plan

Club lounge access, 1 Bedroom Larger Apartment, 1 King - Guestroom

Club lounge access, 1 Bedroom Larger Suite, 1 King - Bedroom

Sheraton Guangzhou Hotel

Name: Sheraton Guangzhou Hotel
Address: 208 Tianhe Road (Junction of Tiyu Xi Road and Tianhe Road), Guangzhou, Guangdong, 510620, China
Rating: 8.86417378917379

Guangzhou, China

8.9Rating

ExcellentRated by Guests

1,404Reviews

What to expect

Pros

🌟Excellent service provided by staff members like Brian Bai and Nancy
🏊Great facilities including outdoor swimming pool, tennis court, and basketball court
🍴Fantastic food options at the Executive lounge and Yue Restaurant
🎁Generous room upgrades and complimentary gifts like Sheraton bear dolls
🛏️Spacious and comfortable rooms with modern decor and beautiful views
🌆Convenient central location with easy access to malls, metro station, and attractions
🤝Friendly and helpful staff members like Lianne, Monica, and Charles
🌺Well-maintained and luxurious amenities like the Club Lounge and fitness facilities
🍹Enjoyable happy hours and high-quality food options at the lounge
🛎️Efficient check-in and check-out processes with attentive concierge and reception staff

Cons

🔊Poor sound insulation in rooms, allowing noise from corridors to be heard
🍳Limited vegetarian options in the club lounge and in-room dining menu
🚶‍♂️Long waits during check-in and check-out, especially during busy periods
🍷Low-end wine selection and average quality breakfast experience
💤Uncomfortable beds or firm mattresses reported by some guests
🚗Traffic congestion in the vicinity, leading to delays in transportation
💸Discrepancies in honoring discounts for loyalty program members
🚿Issues with shower functionality and cleanliness in some rooms
🍽️Mediocre breakfast buffet experience with limited variety
🤷‍♂️Lack of proactive solutions for billing and room upgrade discrepancies

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Korean

Ideally located in the prime touristic area of Tianhe District -Teemall / East Railway Station, Sheraton Guangzhou Hotel promises a relaxing and wonderful visit. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Guangzhou, Sheraton Guangzhou Hotel will make you feel instantly at home.