Grand Cititel Hanoi Hotel & Spa
9.5Rating
ExceptionalRated by Guests
520Reviews
What to expect
Pros
- 🌟Exceptional service from staff like Alex Tran and Helena
- 🍽️Amazing breakfast buffet with a variety of options
- 💪Fitness room available for guests on the third floor
- 🛏️Comfortable and clean rooms
- 🍸Complimentary cocktails provided
- 🤝Friendly and helpful staff offering great recommendations
- 🏨Good location near high luxury cafes and restaurants
- 🌺Quiet and nice hotel environment
- 🤗Top-notch service from check-in to departure
- 🌄Scenic views and close proximity to Hoan Kiem Lake
Cons
- 🔊Noise from construction or tour groups can be disruptive
- 🔍Rooms may be too small for the price paid
- 🛠️Issues with room maintenance like a loose safety box or noisy air-con
- 🔇Poor soundproofing leading to noise from neighboring rooms
- 💤Difficulty in getting a peaceful sleep due to noisy surroundings
- 📶Inconsistent or poor Wi-Fi connectivity in rooms
- 🚗Traffic noise or disturbances from nearby streets
- 🚿Issues with bathroom amenities like a heavily calcified shower head
- 💰Perceived high price for the room size and facilities offered
- 🍳Limited lunch or dinner options within the hotel
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese
Grand Cititel Hanoi Hotel is perfectly located for both business and leisure guests in Hanoi. The property offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including 24-hour security, daily housekeeping, taxi service, ticket service, 24-hour front desk, are at hand. Designed for comfort, selected guestrooms offer towels, complimentary tea, slippers, complimentary instant coffee, flat screen television to ensure a restful night. The property offers various recreational opportunities. Convenience and comfort make Grand Cititel Hanoi Hotel the perfect choice for your stay in Hanoi.
Where you'll be sleeping
24 m²
Grand Deluxe
1 king bed or 2 single beds
20 m²
Superior Double Room
1 double bed
22 m²
Deluxe Twin
2 single beds
26 m²
Suite Twin Room
2 single beds
26 m²
Suite King
1 king bed
22 m²
Deluxe Double Room
1 king bed
22 m²
Deluxe Room
2 single beds and 1 queen bed
21 m²
Deluxe Twin Room
2 single beds
22 m²
Deluxe Twin Room with City View
2 single beds
21 m²
Deluxe Twin Room
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