JW Marriott El Convento Cusco
9.6Rating
ExceptionalRated by Guests
3,078Reviews
What to expect
Pros
- 👌Exceptional customer service with attentive staff
- 🏞️Beautiful architecture and historical setting
- 🍹Great food and delicious Pisco Sours
- 🧖♂️Fabulous spa facilities for relaxation
- 🥇Luxurious rooms with comfortable bedding
- 🦙Unique experience with visiting alpacas
- ☕Variety of teas and coffee available all day
- 👍Convenient location near main attractions
- 🌟Free tours and cultural experiences
- 🍳Outstanding breakfast buffet with diverse options
Cons
- 🔊Noise issues from street traffic or other guests
- 🚿Small or inconvenient shower spaces in some rooms
- 📢Spa noise disturbances affecting relaxation
- 💰Misleading charges for specific room views
- 🚪Poor soundproofing leading to disturbances
- 🎉Lack of 'Zen' atmosphere in certain areas
- 🏢Limited variety or poor quality of room views
- 🛁Bathrooms may be small or lack adequate space
- 🍽️Inconsistent or poor room service experiences
- 💼Limited services or amenities for business travelers
What this place has to offer
Things to do and ways to relaxHot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 5-star JW Marriott Hotel Cusco offers comfort and convenience whether you're on business or holiday in Cusco. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, restaurant, tours, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. The hotel offers various recreational opportunities. JW Marriott Hotel Cusco combines warm hospitality with a lovely ambiance to make your stay in Cusco unforgettable.
Where you'll be sleeping
90 m²
Imperial Suite, 1 Bedroom Suite, 1 King, City view
1 king bed
30 m²
Classic Inca Wall Room, Guest room, 2 Double, No view
2 double beds
31 m²
Courtyard Terrace Room, Guest room, 1 King, Courtyard view
1 king bed
30 m²
Classic Inca Room, Guest room, 1 King
1 king bed
30 m²
Classic Inca Room, Guest room, 2 Double
2 double beds
33 m²
Family Room, Guest room, 2 Double
2 double beds
DELUXE ROOM, 1 King Bed
30 m²
Classic Inca Wall Room, Guest room, 1 King, No view
1 king bed
Inca Wall Room, Guest room, 2 Double, No view
Inca Wall Room, 1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.