1 King Classic High Floor - Interior view

Intercontinental Deluxe Room - Room plan

Intercontinental London - The O2

Name: Intercontinental London - The O2
Address: 1 Waterview Drive, London, London, England, SE10 0TW, United Kingdom
Rating: 8.886172566371682

Londres, Reino Unido

8.9Classificação

ExcelenteAvaliado por Hóspedes

10.848Avaliações

O que esperar

Prós

🌟Exceptional customer service from staff like Talat, Rajesh, and Iryna
🍽️Delicious food offerings with a variety of choices at different hotel restaurants
🏙️Stunning views of the Thames, Canary Wharf, and the city from various parts of the hotel
🍹Well-stocked and impressive bars with great cocktails and attentive bartenders
🛏️Comfortable and spacious rooms with luxurious amenities like large beds and well-designed bathrooms
🏊Relaxing spa facilities and crystal-clear pools for a rejuvenating experience
🎭Convenient location near the O2 Arena, ideal for concert-goers and event attendees
🌺Attentive and friendly staff who go above and beyond to make guests feel special and welcome
🎉Special touches for occasions like birthdays, anniversaries, and celebrations to make stays memorable
🔝Consistent high standards, cleanliness, and comfort levels for repeat guests

Contras

💸Some guests found the prices for amenities and services to be on the higher side
🚧External renovations may affect the overall look and feel of the hotel temporarily
🍳Discrepancies in billing and pricing communication leading to unexpected charges on the final bill
🍸Issues with room cleanliness and maintenance, including uncleaned toilets and malfunctioning AC
🛎️Check-in process inconsistencies, especially in recognizing loyal or returning guests
🤝Instances of poor handling of complaints, lack of prompt solutions, and uninterested staff responses
📺Minor inconveniences like difficulties with room amenities, TV operation, and light switches
🏢Some guests found the surrounding area to be unremarkable or lacking in attractions
🍴Occasional issues with restaurant service, billing discrepancies, and price miscommunications
🛌Room assignment problems, mistaken billing, and lack of recognition for regular guests

O que este lugar tem para oferecer

Coisas para fazer e maneiras de relaxarBanheira de hidromassagem, Bilhar, Caminhada, Campo de golfe no local, Centro de fitness, Clube noturno, Entretenimento no local, Massagem, Passeios, Pista de boliche, Quadra de tênis, Sala de jogos, Sala de vapor, Sauna, Spa, Spa/sauna, Terapia de luz

Serviços e conveniênciasCheck-in/check-out sem contato, Concierge, Depósito de bagagem, Elevador, Entrega de comida, Instalações para hóspedes com deficiência, Lavagem a seco, Limpeza diária, Serviço de lavanderia

Jantar, beber e petiscarServiço de quarto [24 horas]

Acesso à internetWi-Fi em áreas públicas, Wi-Fi grátis em todos os quartos!

Idiomas faladosInglês, Alemão, Espanhol, Hindi, Chinês [Mandarim], Francês, Português, Italiano, Holandês, Polonês, Chinês [Cantonês], Russo, Grego, Húngaro, Lituano, Búlgaro

Set in a prime location of London, Intercontinental London - The O2 puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine are there for guest's enjoyment. Some of the well-appointed guestrooms feature complimentary tea, closet, dressing room, towels, carpeting. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. Intercontinental London - The O2 is an excellent choice from which to explore London or to simply relax and rejuvenate.