1 King Classic High Floor - Interior view

Intercontinental Deluxe Room - Room plan

Intercontinental London - The O2

Name: Intercontinental London - The O2
Address: 1 Waterview Drive, London, London, England, SE10 0TW, United Kingdom
Rating: 8.886172566371682

ロンドン, 英国

8.9評価

優秀ゲストによる評価

10,848レビュー

期待すること

長所

🌟Exceptional customer service from staff like Talat, Rajesh, and Iryna
🍽️Delicious food offerings with a variety of choices at different hotel restaurants
🏙️Stunning views of the Thames, Canary Wharf, and the city from various parts of the hotel
🍹Well-stocked and impressive bars with great cocktails and attentive bartenders
🛏️Comfortable and spacious rooms with luxurious amenities like large beds and well-designed bathrooms
🏊Relaxing spa facilities and crystal-clear pools for a rejuvenating experience
🎭Convenient location near the O2 Arena, ideal for concert-goers and event attendees
🌺Attentive and friendly staff who go above and beyond to make guests feel special and welcome
🎉Special touches for occasions like birthdays, anniversaries, and celebrations to make stays memorable
🔝Consistent high standards, cleanliness, and comfort levels for repeat guests

短所

💸Some guests found the prices for amenities and services to be on the higher side
🚧External renovations may affect the overall look and feel of the hotel temporarily
🍳Discrepancies in billing and pricing communication leading to unexpected charges on the final bill
🍸Issues with room cleanliness and maintenance, including uncleaned toilets and malfunctioning AC
🛎️Check-in process inconsistencies, especially in recognizing loyal or returning guests
🤝Instances of poor handling of complaints, lack of prompt solutions, and uninterested staff responses
📺Minor inconveniences like difficulties with room amenities, TV operation, and light switches
🏢Some guests found the surrounding area to be unremarkable or lacking in attractions
🍴Occasional issues with restaurant service, billing discrepancies, and price miscommunications
🛌Room assignment problems, mistaken billing, and lack of recognition for regular guests

この場所の特徴

することとリラックスする方法ゲームルーム, サウナ, スチームルーム, スパ, スパ/サウナ, ツアー, テニスコート, ナイトクラブ, ハイキング, ビリヤード, フィットネスセンター, ボウリング場, ホットタブ, マッサージ, 光療法, 敷地内のエンターテイメント, 敷地内のゴルフコース

サービスと便利さエレベーター, コンシェルジュ, ドライクリーニング, フードデリバリー, ランドリーサービス, 毎日のハウスキーピング, 荷物預かり, 障害者向け設備, 非接触チェックイン/チェックアウト

食事、飲み物、軽食24時間ルームサービス

インターネットアクセスすべての部屋で無料Wi-Fi！, 公共エリアでのWi-Fi

話される言語英語, ドイツ語, スペイン語, ヒンディー語, 中国語[マンダリン], フランス語, ポルトガル語, イタリア語, オランダ語, ポーランド語, 中国語[広東語], ロシア語, ギリシャ語, ハンガリー語, リトアニア語, ブルガリア語

Set in a prime location of London, Intercontinental London - The O2 puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine are there for guest's enjoyment. Some of the well-appointed guestrooms feature complimentary tea, closet, dressing room, towels, carpeting. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. Intercontinental London - The O2 is an excellent choice from which to explore London or to simply relax and rejuvenate.