Thompson Chicago By Hyatt
8.3Rating
ExcellentRated by Guests
869Reviews
What to expect
Pros
- 🏙️Great location for shopping, dining, and sightseeing
- 🛌Comfortable and spacious rooms with modern amenities
- 👨💼Friendly and helpful staff providing excellent customer service
- 🍸A variety of nearby bars and restaurants to choose from
- 🛎️Efficient and accommodating front desk service
- 🛁Well-appointed bathrooms with luxurious amenities
- 🍾Special gestures for occasions like birthdays to enhance guest experience
- 🌆Modern boutique hotel with a unique atmosphere
- 🧳Convenient base for exploring the city with easy access to attractions
- 📦Flexible and responsive staff that cater to changing circumstances
Cons
- 🔇Lack of hotel bar and room service options for guests
- 🚪Rooms showing signs of wear and needing updates
- 🍽️Limited dining options on-site with ongoing renovations
- 🛏️Inconsistent room maintenance with scuffed walls and worn furniture
- 🔊Loud noises from elevator, wood floors, and heating system in rooms
- 💰High parking fees and overpriced minibar items
- 🛎️Issues with check-in delays, lack of information, and unprofessionalism at the front desk
- 🚪Safety concerns with room layout and lack of family-friendly features
- 🍽️Unavailability of flat sheets on beds and lack of refrigerator in rooms
- 🚪Disappointing experience with worn-out room conditions and lack of thorough cleaning
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Located in Magnificent Mile, Thompson Chicago is a perfect starting point from which to explore Chicago (IL). Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Thompson Chicago. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, desk, mini bar. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Chicago (IL) has to offer are three great reasons you should stay at Thompson Chicago.
Where you'll be sleeping
30 m²
2 Double Beds with Lake View
2 double beds
30 m²
1 King Bed
1 king bed
30 m²
1 King Bed with Lake View and ADA Shower
1 king bed
30 m²
1 King Bed with Lake View
1 king bed
30 m²
1 King Bed With Ada Shower
1 king bed
30 m²
2 Double Beds with ADA Shower
2 double beds
30 m²
2 Double Beds
2 double beds
42 m²
Junior Suite
1 king bed
39 m²
1 King Bed Corner
1 king bed
42 m²
Junior Suite with ADA Shower
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.