![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rj7dwjwcmd0g4xh.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rjwdwjw1l9mdfgm.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rj8dwjwt24j2c47.webp?width=1000&quality=80&format=webp&strip=true)
The Fives Downtown Hotel and Residences Curio Collection by Hilton
8.5Rating
ExcellentRated by Guests
844Reviews
What to expect
Pros
- 🏖️Great rooftop pool with stunning ocean views
- 🍽️Delicious and fresh food offerings
- 🌟Friendly and attentive staff members
- 🏊♂️Beautiful rooftop Infiniti pool
- 🎶Lovely ambiance with good music
- 🛏️Comfortable and spacious rooms
- 🥂Great rooftop bar experience
- 🌴Convenient central location near the beach and entertainment
- 🍹Excellent service at the rooftop bar and restaurant
- 🎉Suitable for events and celebrations
Cons
- 👎Poor room cleaning standards
- 🚫Issues with room downgrades during check-in
- 🔊Noise disturbances from nearby bars or events
- 💸Unexpected additional fees at check-out
- 🍴Limited or unsatisfactory breakfast options
- 🚗Overpriced or unreliable taxi services nearby
- 🔒Lack of security or safety concerns
- 🤷♂️Inconsistent or unprofessional customer service
- ⛔Misleading information or hidden charges
- 😴Difficulty in getting rest due to noise or disturbances
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Golf course [on-site], Massage, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star The Fives Downtown Hotel & Residences offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at The Fives Downtown Hotel & Residences. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, The Fives Downtown Hotel & Residences caters to your needs.
Where you'll be sleeping
50 m²
One Bedroom Suite with Partial Ocean View
1 sofa bed and 1 king bed
99 m²
2 Bedroom Suite-1 King And 2 Queen Beds
2 queen beds and 1 king bed
55 m²
1 King Bed 1 Bedroom Suite
1 king bed
96 m²
2Bedroom Suite-1 King 2 Queen Whrlpl Partialial Ocean View
1 king bed and 2 queen beds
55 m²
1 King 1 Bedroom Suite Ocean View
1 king bed
50 m²
1 King Loft Residence
1 king bed
36 m²
1 King Bed Deluxe Courtyard View
1 king bed
44 m²
1 King Bed Superior Courtyard View
1 king bed
98 m²
Two Bedroom Suite
2 queen beds and 1 king bed
50 m²
1 King Bed JRS City View
1 king bed
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