Sun Moon Lake Hotel
8.1Rating
ExcellentRated by Guests
369Reviews
What to expect
Pros
- 🌟Exceptional service provided by the staff
- 🛏️Impeccably clean and beautifully decorated rooms
- 🍽️Delicious menu and fantastic breakfast at the restaurant
- 🚗Convenient shuttle service provided by the hotel
- 🏞️Stunning view of the cityscape from the rooms
- 🚲Free bike usage along the bike path
- 👫Great for couples looking for a romantic escape
- 🏨Luxurious accommodations and amenities
- 🍫Personalized welcome gestures like chocolates and handwritten notes
- 🥂Attentive and courteous staff dedicated to guest satisfaction
Cons
- 🕷️Initial room cleanliness issues with spider webs and insects
- 🦟Mosquitoes around the lake area
- 🍳Weak breakfast offerings
- 🧴Facilities showing signs of aging
- 🗣️Language barrier with some hotel staff
- 💤Rooms with dusty pillows and bad smell
- 💰Limited availability of snacks and drinks on-site
- 🚫Lack of terrace to enjoy the lake view
- 🔇Inconsistent Wi-Fi connectivity
- 🚪Issues with check-in process and room assignment
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Hiking, Hot tub, Karaoke, Table tennis, Tours, Water sports (motorized), Water sports (non-motorized), Watersport equipment rentals
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Japanese
The 4-star Sun Moon Lake Hotel offers comfort and convenience whether you're on business or holiday in Nantou. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, postal service, wheelchair accessible, 24-hour front desk. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. Take a break from a long day and make use of fitness center, kids club, billiards, games room. Sun Moon Lake Hotel combines warm hospitality with a lovely ambiance to make your stay in Nantou unforgettable.
Where you'll be sleeping
50 m²
Double Suite with Lake View
1 double bed
30 m²
Twin Mountain View
2 single beds
50 m²
Deluxe Lake View Quad Room
2 double beds
57 m²
Deluxe Quad Mountain View
1 double bed and 2 single beds
50 m²
Twin Lake View
2 single beds
165 m²
Star Suite
1 double bed
40 m²
Premier Twin Room
2 single beds
50 m²
Double with Lake View
1 double bed
Deluxe Quad Mountain View
50 m²
Standard Double Room - Best Value & Limit Time Offer, Free Upgraded
2 single beds
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