Smart Cancun The Urban Oasis

Name: Smart Cancun The Urban Oasis
Address: Av. Tulum, esq. Brisa s/n, Col. Centro, Cancun, Quintana Roo, 77500, Mexico
Rating: 7.151170568561873

Cancún, Mexico

Av. Tulum, esq. Brisa s/n, Col. Centro, 77500

7.2Rating

Very GoodRated by Guests

299Reviews

What to expect

Pros

👍Excellent service from friendly and attentive staff
🏊Beautiful pool area for relaxation
🍴Delicious food with a wide selection
🛏️Comfortable and clean rooms
👩‍🍳Wonderful service from restaurant staff
🌟Great location for easy access to attractions and shopping
🪑Spacious lobby and common areas
🚗Large parking lot with good attention from the manager
🍹Excellent drinks served by charismatic bartenders
🌴Relaxing outdoor pool area with hot tubs

Cons

🧽Rooms need better cleaning standards
🚪Lack of door on shower and outdated bathroom fixtures
🥪Limited and average food options at the buffet
🛎️Sparse and unkind attention from night staff
🔨Noise disturbances from building works and loud drilling
💸Issues with hidden charges and refund policies
🛌Uncomfortable and noisy rooms with poor sound insulation
🍷Mandatory additional taxes and unexpected charges
🔄Inconsistencies with room bookings and amenities
🚨Security concerns with theft and safety deposit box issues

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Nightclub, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Smart Cancun by Oasis is a popular choice amongst travelers in Cancun, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Smart Cancun by Oasis. Some of the well-appointed guestrooms feature flat screen television, air conditioning, mini bar, balcony/terrace, iPod docking station. The property offers various recreational opportunities. Smart Cancun by Oasis combines warm hospitality with a lovely ambiance to make your stay in Cancun unforgettable.