Smart Cancun The Urban Oasis
7.2Rating
Very GoodRated by Guests
299Reviews
What to expect
Pros
- 👍Excellent service from friendly and attentive staff
- 🏊Beautiful pool area for relaxation
- 🍴Delicious food with a wide selection
- 🛏️Comfortable and clean rooms
- 👩🍳Wonderful service from restaurant staff
- 🌟Great location for easy access to attractions and shopping
- 🪑Spacious lobby and common areas
- 🚗Large parking lot with good attention from the manager
- 🍹Excellent drinks served by charismatic bartenders
- 🌴Relaxing outdoor pool area with hot tubs
Cons
- 🧽Rooms need better cleaning standards
- 🚪Lack of door on shower and outdated bathroom fixtures
- 🥪Limited and average food options at the buffet
- 🛎️Sparse and unkind attention from night staff
- 🔨Noise disturbances from building works and loud drilling
- 💸Issues with hidden charges and refund policies
- 🛌Uncomfortable and noisy rooms with poor sound insulation
- 🍷Mandatory additional taxes and unexpected charges
- 🔄Inconsistencies with room bookings and amenities
- 🚨Security concerns with theft and safety deposit box issues
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Nightclub, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Smart Cancun by Oasis is a popular choice amongst travelers in Cancun, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Smart Cancun by Oasis. Some of the well-appointed guestrooms feature flat screen television, air conditioning, mini bar, balcony/terrace, iPod docking station. The property offers various recreational opportunities. Smart Cancun by Oasis combines warm hospitality with a lovely ambiance to make your stay in Cancun unforgettable.
Where you'll be sleeping
35 m²
Smart Room
2 queen beds or 1 queen bed or 1 king bed or 2 double beds or 1 king bed and 2 double beds or 1 double bed & 2 double beds or 1 king bed
35 m²
Smart Plus Room
1 king bed or 2 double beds
20 m²
Smart Two Double Room
2 double beds
20 m²
Smart King Room
1 king bed
20 m²
Plus Smart two double Room
2 double beds
Smart Deluxe
Superior Double Room
1 double bed
Room Run Of House
1 single bed
Room Capacity 3
Single Room - Smart
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.