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8.6Rating
ExcellentRated by Guests
520Reviews
What to expect
Pros
- 🌟Friendly and helpful staff like Fahriye and Yigit
- 👍Great location near attractions and restaurants
- 🛌Spacious, clean, and comfortable rooms
- 🍳Rich and delicious breakfast options
- 🏞️Amazing views of the city and historic landmarks
- 🍹Great rooftop restaurant and bar
- 🛀Nice spa facilities and amenities
- 👩💼Excellent customer service and personal attention
- 🥂Upgrade and special treatment for guests
- 🏊Good-sized rooms with comfortable beds
Cons
- 🛎️Inconsistent room quality and need for renovation
- 🥴Issues with cleanliness in some rooms and facilities
- 🍽️Mixed reviews on food quality and service speed
- 🔔Lack of well-trained staff in customer service
- 🌡️Temperature control problems in rooms
- 🚑Noise disturbances from outside sirens
- 💸Extra charges for pool access and outdated facilities
- 🚪Issues with room amenities like soap dispensers and towels
- 🍹Inconsistent quality and freshness of food items
- 🛏️Comfort issues with some beds and room configurations
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fishing, Fitness center, Hammam, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Arabic, Turkish, Russian
Where you'll be sleeping


















30 m²
Superior Room - Partial Golden Horn View
2 semi double beds or 1 king bed

















32 m²
Executive Rm-Golden Horn Vw-1 King
2 semi double beds or 1 king bed


















28 m²
Executive Room
2 semi double beds or 1 king bed












28 m²
Standard Room
2 semi double beds or 1 king bed










73 m²
Suite - Golden Horn View, Terrace & Loun
1 king bed














Suite with View and Terrace
1 king bed








54 m²
Junior Suite - Golden Horn View - Terrac
1 queen bed or 1 king bed or 1 super king bed & 1 king bed






52 m²
Suite - Panoramic Golden Horn View & Terrace
1 king bed or 1 sofa bed and 1 king bed or 1 semi double bed




93 m²
Business Room





Single Room
1 single bed
What other guests say about this hotel
Is this hotel improving or worsening?
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