Exterior view
Exterior view
Interior view
Exterior view
Exterior view
Lobby
Reception
Reception
Entrance
Entrance
Facilities
Banquet hall
Meeting room / ballrooms
Facilities
Standard Room 1 Double Bed
Facilities
Superior Suite With 1 Double Bed And Sofa - Guestroom
Recreational facilities
Restaurant
Restaurant
Bar/lounge
Superior Suite With 1 Double Bed And Sofa - Guestroom
Cleanliness measures
Facilities
Superior - Guestroom
Restaurant
Cleanliness measures
Standard Room 1 Double Bed - Guestroom
Facilities
Superior
Restaurant
Facilities
Meeting room / ballrooms
Superior Suite
Restaurant
Double
Fitness center
Facilities
Standard
Recreational facilities
Twin
Restaurant
Kids areas
Restaurant
Standard
Facilities
Food and beverages
Standard Room Twin Beds
Facilities
Facilities
Facilities
Facilities
Facilities
Fitness center
Kids areas
Bathroom
Facilities
Facilities
Meeting room / ballrooms
Meeting room / ballrooms
Family Room (2 Adults + 2 Children)
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Family Room (2 Adults + 2 Children)
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null
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Food and beverages
Bar/lounge

Novotel Hamburg City Alster

Hamburg, Germany

Lübecker Straße 3, 22087

7.9Rating
Very GoodRated by Guests
190Reviews

What to expect

Pros

  • 👨‍👩‍👧‍👦Family-friendly accommodations
  • 🍳Excellent breakfast options
  • 🚇Convenient location near subway stations
  • 💼Good for business travelers
  • 🧖‍♂️Comfortable sauna facilities
  • 🛏️Spacious and modern rooms
  • 🚗Ample parking space available
  • 🙋‍♂️Friendly and helpful staff
  • 🛠️Quick and efficient check-in process
  • 🥞Variety and quality of breakfast offerings

Cons

  • 💸Expensive optional breakfast
  • 🥐Breakfast can get crowded
  • 🔇Lack of sound isolation in rooms
  • 🛌Inconsistent bed comfort levels
  • 🚪Issues with room amenities like AC or locks
  • 🥩Unlabeled food items at breakfast
  • 👎Some unfriendly or rude staff encounters
  • 🕵️‍♂️Staff language communication challenges
  • 🧼Room cleanliness could be improved
  • 🎮Limited entertainment options in the lobby

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hammam, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German

Novotel Hamburg City Alster is perfectly located for both business and leisure guests in Hamburg. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, sauna, steamroom. For reliable service and professional staff, Novotel Hamburg City Alster caters to your needs.

Where you'll be sleeping

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25 m²

Superior

1 sofa bed and 1 king bed

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30 m²

Standard

1 sofa bed and 1 double bed

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25 m²

Standard Room 1 Double Bed

1 king bed

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30 m²

Standard Room Twin Beds

2 single beds

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Standard

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Superior Suite With 1 Double Bed And Sofa

1 double bed

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Family Room (2 Adults + 2 Children)

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Standard

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Triple

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Double

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying