Kigali Serena Hotel

Name: Kigali Serena Hotel
Address: P.O BOX 7469, Kigali, Rwanda, Kigali, Kigali, 250, Rwanda
Rating: 8.231413612565447

Kigali, Rwanda

P.O BOX 7469, Kigali, Rwanda, 250

8.2Rating

ExcellentRated by Guests

191Reviews

What to expect

Pros

🍽️Variety of dining options available
🏊Great pool facilities
💆Excellent spa services
🍹Bar with a good selection of drinks
🛏️Comfortable and clean rooms
🌄Beautiful view from the hotel
👍Friendly and accommodating staff
🍳Outstanding breakfast buffet
🚗Convenient hotel transportation services
🏝️Lovely spacious room with balcony

Cons

💰Room rates may vary, check pricing carefully
🥐Limited breakfast options for a 5-star hotel
🏨Hotel starting to look tired, needs an update
🔥Rooms can get too hot without proper air conditioning
🚿Issues with bathroom tap and cleanliness
🕰️Slow check-in process
🚶‍♂️Not within walking distance to attractions
💸Expensive hotel taxi service
🛏️Rooms may not meet expected standards for a 5-star hotel
🍽️Limited menu selection with few dietary options

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Golf course [on-site], Hot tub, Light therapy, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French

Set in a prime location of Kigali, Kigali Serena Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Kigali Serena Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, outdoor pool, spa. For reliable service and professional staff, Kigali Serena Hotel caters to your needs.