Kempinski Residences Guangzhou
8.8Rating
ExcellentRated by Guests
107Reviews
What to expect
Pros
- 🌟Exceptional cleanliness and friendliness of staff
- 🤝Helpful and warm staff, providing extra services
- 🏊♂️Availability of fitness and swimming pool facilities
- 🍽️Fantastic rooms and full-service facilities
- 🌇Centrally located for easy access to local markets and metro
- 🎁Nice gesture of giving mooncakes during festive season
- 🏨Ultra modern room design and ambiance
- 🧴Well-appointed suite with extra amenities like water bottles and notes
- 🌞Spacious and luxurious room with excellent guest service
- 🎉Special preparations and gifts for celebratory occasions
Cons
- 🍳Limited breakfast options for specific dietary requirements
- 🚧Noise and disruption due to ongoing construction nearby
- 🔇Inadequate briefing during check-in for large groups
- 🧼Issues with thorough cleaning, especially in the bathroom
- 📶Unreliable or poor Wi-Fi connectivity in certain rooms
- 💤Road works nearby causing disturbance and inconvenience
- 🥐Limited breakfast options in terms of variety and selection
- 🚇Inconvenience due to construction work for upcoming train station
- 🧹Poor cleaning practices, like using the same cloth for dishes and floors
- 🗺️Location being step out from shopping areas or local attractions
What this place has to offer
Things to do and ways to relaxFitness center, On-site entertainment, Pool with view, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Where you'll be sleeping
104 m²
Grand Deluxe 2 Bedrooms Suite
1 king bed & 1 king bed
56 m²
Deluxe 1 Bedroom Suite
1 king bed
84 m²
Deluxe 2 Bedrooms Suite
1 king bed & 1 king bed
53 m²
Superior 1 Bedroom Suite
1 king bed
72 m²
Grand Deluxe 1 Bedroom Suite
1 king bed
50 m²
Deluxe Room
1 king bed
43 m²
Superior Room
1 king bed
43 m²
Superior Room King
1 king bed
104 m²
Family Friendly Suite - 2-Room
50 m²
Guestroom (2 beds)
2 single beds
What other guests say about this hotel
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