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7.4Rating
Very GoodRated by Guests
4,126Reviews
What to expect
Pros
- 🌟Exceptional staff support and service
- 🏨Great location near Times Square
- 🍳Free breakfast included
- 👌Clean rooms and well-maintained facilities
- 🔒Secure payment process with credit card for security deposit
- 🍽️Fantastic breakfast options when improved, like brioches and chocolates
- 🚶Walking distance to various attractions and shops
- 🥇Highly rated accommodation for families
- 🛌Comfortable beds for a good night's sleep
- 🌆Quiet street location despite being close to Times Square
Cons
- 💸High prices, especially compared to weekdays
- 📶Poor WiFi connectivity in some areas of the hotel
- 🛎️Long wait times for elevators, especially during peak hours
- 🔇Minimal lighting in rooms and bathrooms
- 🚿Inconsistent hot water supply in showers
- 🛏️Rooms can be small, especially for families or groups
- 🍽️Limited breakfast variety, may get repetitive for longer stays
- 🛠️Issues with room allocation, like getting a smaller room than expected
- 🚫Lack of concern for elevator maintenance and down times
- 🤷♂️Unclear or delayed refund processes for security deposits
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping









23 m²
Accessible King Bed Rollin Shower
1 king bed







20 m²
High Floor Two Double Beds
2 double beds






20 m²
City View Two Double Beds
2 double beds








23 m²
Standard Two Double Beds (plus Sofa Bed)
1 sofa bed and 2 double beds







20 m²
City View King Bed (plus Sofa Bed)
1 sofa bed and 1 king bed






23 m²
Standard Two Double Beds
2 double beds







28 m²
Specialty Room King Bed (plus Sofa Bed)
1 king bed and 1 sofa bed







20 m²
Standard King Bed (Plus Sofa Bed)
1 king bed and 1 sofa bed





20 m²
High Floor Two Double Beds (plus Sofa Bed)
1 sofa bed and 2 double beds






20 m²
Standard King Bed
1 king bed
What other guests say about this hotel
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