Crowne Plaza Istanbul - Old City
8.5Rating
ExcellentRated by Guests
345Reviews
What to expect
Pros
- 🌟Exceptional service from staff members like Erol, Hashim, and Julia.
- 🏨Convenient and central location for exploring the city.
- 🍽️Great breakfast options available for guests.
- 🛏️Comfortable and clean rooms for a pleasant stay.
- 👫Friendly and helpful staff members providing excellent service.
- 🌺Beautiful design and architecture adding character to the hotel.
- 🔝Efficient handling of issues by the staff to ensure guest satisfaction.
- 🎉Good amenities like spa facilities and room service available.
- 🍷Convenient access to bars and restaurants within the hotel.
- 🌞Charming atmosphere and ambiance throughout the property.
Cons
- 💸Excessive prices for minibar items and additional charges like deposits.
- 🚧Inconvenience caused by construction work near the hotel premises.
- 🍳Limited or mediocre food options, especially during breakfast service.
- 🛁Issues with cleanliness, shared bathroom accessories, and worn-out towels.
- 🚪Privacy concerns with room views and noise disruptions from common areas.
- 🛠️Maintenance issues with room features like broken plugs and air conditioning.
- 🔇Unprofessional or rude behavior from certain staff members.
- 👴Accessibility challenges like steep steps for elderly guests.
- 🔁Issues with refund processes or delays in returning deposits.
- 🚗Difficulties in transportation due to road maintenance without proper information.
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Hammam, Hiking, Massage, On-site entertainment, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Arabic, Turkish, Russian
Ideally located in the Laleli area, Crowne Plaza Istanbul - Old City promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Crowne Plaza Istanbul - Old City. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Istanbul, Crowne Plaza Istanbul - Old City will make you feel instantly at home.
Where you'll be sleeping
70 m²
1 King Bed 1 Bedroom Suite Non-Smoking
1 king bed
25 m²
1 King Bed Junior Suite Non Smoking
1 king bed
25 m²
Standard Room
1 double bed or 2 single beds or 1 king bed or 1 single bed
25 m²
1 King Bed 1 Bedroom Suite Non Smoking
1 king bed
31 m²
2 Twin Premium Non Smoking Lounge Access
1 king bed
31 m²
Club King Room with Club Lounge Access
1 king bed
25 m²
1 King Premium Non smoking Lounge Accesssible
1 king bed
31 m²
1 King Bed Premium Smoking Lounge Access
1 king bed
Junior King Suite - Non-Smoking
24 m²
Premium Room
1 double bed or 2 single beds
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