Clayton Hotel Birmingham

Name: Clayton Hotel Birmingham
Address: Albert Street, Birmingham, West Midlands, England, B5 5JE, United Kingdom
Rating: 8.453581587794156

Birmingham, United Kingdom

Albert Street, B5 5JE

8.5Rating

ExcellentRated by Guests

3,867Reviews

What to expect

Pros

🌟Exceptional customer service from staff like Paulette, Dominic, Tia, and Prashant
🍽️Great food and drinks served at the restaurant and bar
💤Comfortable and quiet rooms for a good night's sleep
🍹Fantastic cocktails and drinks prepared by bar staff
🍴Delicious and well-presented meals with helpful recommendations
🛏️Spacious and clean rooms with modern amenities
🏨Convenient location near transportation hubs and city attractions
🎉Warm and welcoming atmosphere in public spaces
🍵Good selection and quality of breakfast options
🥂Lovely afternoon tea experience with attentive service

Cons

🚧Construction noise or roadworks near the hotel
🔇Poor soundproofing leading to noise disturbances
❌Issues with room cleanliness and maintenance
💸Additional charges for breakfast and room amenities
🔆Difficulty operating room features like lighting controls
🌧️Lack of proper air conditioning or temperature control
📶Slow or inefficient reception and check-in process
🙁Inconsistent or lackluster customer service from certain staff members
🕰️Delays or issues in resolving guest complaints or requests
🚪Room key or entry problems leading to inconvenience

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French, Italian, Arabic, Polish, Chinese [Cantonese], Greek, Romanian

Hotel La Tour is a popular choice amongst travelers in Birmingham, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, car power charging station, daily housekeeping, fax machine, grocery deliveries are just some of the facilities on offer. Complimentary tea, closet, towels, carpeting, television LCD/plasma screen can be found in selected guestrooms. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, games room. Discover all Birmingham has to offer by making Hotel La Tour your base.