The Westin Excelsior, Florence
9.3Rating
ExceptionalRated by Guests
1,773Reviews
What to expect
Pros
- 🌟Exceptional service by the staff
- 🍳Delicious breakfast options
- 🏞️Amazing views of the Arno River
- 🎹Piano bar with great service
- 🍷Welcome bottle of wine in the room
- 🛌Comfortable and spacious rooms
- 🏰Historic and beautifully maintained building
- 🎻Live music at the bar in the evening
- 👍Helpful concierge and front desk staff
- 🥂Rooftop bar with city views
Cons
- 🔊Poor soundproofing in rooms
- 🪟Outdated rooms with noise from neighboring guests
- 🔧Renovations ongoing during stay
- 🚪Room cleaning staff leaving windows open
- ☕Lack of in-room coffee machine
- 💰High room rates compared to other options
- 🚿Issues with shower size and maintenance
- 🛎️Breakfast room service and quality could be improved
- 🛋️Rooms showing signs of aging and need for updates
- 🕰️Limited storage space in the rooms
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Nightclub, On-site entertainment, Spa, Spa/sauna, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian
The 5-star The Westin Excelsior Florence offers comfort and convenience whether you're on business or holiday in Florence. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including 24-hour room service, 24-hour security, daily housekeeping, taxi service, ticket service, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. The Westin Excelsior Florence combines warm hospitality with a lovely ambiance to make your stay in Florence unforgettable.
Where you'll be sleeping
50 m²
Belvedere, Suite, 1 King, Arno River view, Terrace
1 king bed
20 m²
Deluxe, Guest room, 1 King
1 king bed
20 m²
Arno River Deluxe, Guest room, 1 King, Arno River view
1 king bed
22 m²
Penthouse, Guest room, 1 King
1 king bed
80 m²
Presidential, Suite, 1 King, Arno River view, Terrace
1 king bed
25 m²
Arno River Premium, Guest room, 1 King, Arno River view
1 king bed
32 m²
Junior, Junior Suite, 1 King
1 king bed
32 m²
Arno River Junior, Suite, 1 King, Arno River view
1 king bed
35 m²
Junior Terrace, Suite, 1 King, Arno River view, Terrace
1 king bed
65 m²
Grand Deluxe, Suite, 1 King, Arno River view
1 king bed
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